Packaging Centre will accept returns on stock Items for credit or exchange provided that:

  1. The products are returned in the original condition, undamaged, unused and in their original packaging (where applicable)
  2. No returns will be accepted without prior to approval by Packaging Centre. Please contact us on (011) 315 1399 for assistances. We will require proof of purchase.
  3. We do not accept returns after 14 days of goods being received by the customer.
  4. All returns which have been correctly invoiced and dispatched by Packaging Centre will be subject to a 20% handling fee. If the error is ours, then the handling fee will be waived.

Please note that any specially manufactured items that have been correctly produced, dispatched, and invoiced cannot be returned for a credit or exchange.